Books like Leading Loyalty Cracking the Code to Customer Devotion

#1

The Customering Method From CX Dogma to Customer Science

Aarron Spinley

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#2

The New Customer Experience Management Why and How the Companies of the Future Address Their Customers’ Needs Proactively

Ivaylo Yorgov

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#3

Customer Loyalty Programmes and Clubs

Stephan A. Butscher

Themes: Customer Relations • Organizational Behavior • Sales & Selling

#4

Ignore Your Customers (and They’ll Go Away) The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#5

Practical Digital Marketing and AI Psychology How to Gain Online Consumer Trust and Sales Using Technologies and Psychology

J. Jonathan Gabay

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#6

Using Installed Base Selling to Maximize Revenue A Step-by-Step Approach to Achieving Long-Term Profitable Growth

Remi Gicquel

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#7

Proactive Selling Control the Process–win the Sale

William Miller

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#8

Understanding Service Consumers

Jochen Wirtz

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#9

Building a Storybrand Clarify Your Message So Customers Will Listen

Donald Miller

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#10

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans

Jon Picoult

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#11

Consumer Behavior

Leon G. Schiffman

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#12

Customer Centered Selling Sales Techniques for a New World Economy

Rob Jolles

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#13

Inclusify The Power of Uniqueness and Belonging to Build Innovative Teams

Stefanie K. Johnson

Themes: Customer Relations • Organizational Behavior • Marketing

#14

The Introvert’s Edge How the Quiet and Shy Can Outsell Anyone

Matthew Pollard

Themes: Customer Relations • Organizational Behavior • Sales & Selling

#15

The Forever Transaction: : How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave

Robbie Kellman Baxter

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#16

Win! the Hispanic Market Strategies for Business Growth

M. Isabel Valdés

Themes: Consumer Behavior • Organizational Behavior • Marketing

#17

Get Clients Now! (TM)

Hayden, C.J.

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#18

Exceptional Service, Exceptional Profit The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri

Themes: Customer Relations • Consumer Behavior • Marketing

#19

Superfans The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business

Pat Flynn

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#20

Real Time Preparing for the Age of the Never Satisfied Customer

Regis McKenna

Themes: Customer Relations • Consumer Behavior • Sales & Selling

#21

Do You Matter? How Great Design Will Make People Love Your Company

Robert Brunner

Themes: Customer Relations • Sales & Selling • Marketing

#22

Enterprise One to One Tools for Competing in the Interactive Age

Don Peppers

Themes: Customer Relations • Sales & Selling • Marketing

#23

Competing on Value Bridging the Gap Between Brand and Customer Value

Simon Knox

Themes: Customer Relations • Sales & Selling • Marketing

#24

Customer Relationship Management How to Develop and Execute a CRM Strategy

Michael Pearce

Themes: Consumer Behavior • Sales & Selling • Marketing