Tag: Customer Relations

  • Getting from the Bar to the Boardroom 25 Proven Sales Techniques for Relationship Building, Networking, Negotiating, and Dealmaking — Doug Gentilcore

    Getting from the Bar to the Boardroom 25 Proven Sales Techniques for Relationship Building, Networking, Negotiating, and Dealmaking — Doug Gentilcore

  • The Rise of Blockchain Applications in Customer Experience — Mohammed Majeed

    The Rise of Blockchain Applications in Customer Experience — Mohammed Majeed

  • How to Sell with NLP The Powerful Way to Guarantee Your Sales Success — Pat Hutchinson

    How to Sell with NLP The Powerful Way to Guarantee Your Sales Success — Pat Hutchinson

  • The Abusive Customer Breaking the Silence Around Customers’ Aggressive Behavior — Ivaylo Yorgov

    The Abusive Customer Breaking the Silence Around Customers’ Aggressive Behavior — Ivaylo Yorgov

  • Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector — Vipin Nadda

    Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector — Vipin Nadda

  • Being in Service The Art of Conscious Customer Service — Jimmy Coggins

    Being in Service The Art of Conscious Customer Service — Jimmy Coggins

  • Build Chatbot Interactions Responsive, Intuitive Interfaces with Ruby — Daniel Pritchett

    Build Chatbot Interactions Responsive, Intuitive Interfaces with Ruby — Daniel Pritchett

  • Rob Versus The Entitled Defeating The Aggressive, Offended, and Easily Triggered With A Little Common Sense & A Lot Of Sarcasm. — Rob Anspach

    Rob Versus The Entitled Defeating The Aggressive, Offended, and Easily Triggered With A Little Common Sense & A Lot Of Sarcasm. — Rob Anspach

  • The Simple Truths of Service Inspired by Johnny the Bagger — Ken Blanchard

    The Simple Truths of Service Inspired by Johnny the Bagger — Ken Blanchard

  • Start with the Customer How to Deliver World-Class Customer Service — Peter Cross

    Start with the Customer How to Deliver World-Class Customer Service — Peter Cross

  • Federal Thrift Savings Plan: Customer Service Practices Adopted by Private Sector Plan Managers Should Be Considered — United States Government Accountability

    Federal Thrift Savings Plan: Customer Service Practices Adopted by Private Sector Plan Managers Should Be Considered — United States Government Accountability

  • Customer.Community Unleashing the Power of Your Customer Base — Drew Banks

    Customer.Community Unleashing the Power of Your Customer Base — Drew Banks

  • Connecting with Your Customers — Harvard Business School Press

    Connecting with Your Customers — Harvard Business School Press

  • Salesforce Crm The Definitive Admin Handbook — Paul Goodey

    Salesforce Crm The Definitive Admin Handbook — Paul Goodey

  • Questions that Sell The Powerful Process for Discovering what Your Customer Really Wants — Paul Cherry

    Questions that Sell The Powerful Process for Discovering what Your Customer Really Wants — Paul Cherry

  • Customer Centricity What it Is, what it Isn’t, and why it Matters — Peter Fader

    Customer Centricity What it Is, what it Isn’t, and why it Matters — Peter Fader

  • Quality Customer Service How to Win with the Customer — William B. Martin

    Quality Customer Service How to Win with the Customer — William B. Martin

  • Twenty-Five Tips for Excellent Customer Service An Action Plan for Service Success — Ian Linton

    Twenty-Five Tips for Excellent Customer Service An Action Plan for Service Success — Ian Linton

  • How a Hashtag Changed the World Stories, Lessons and Reflections from the #LinkedInLocal Movement — Nicole Johnston

    How a Hashtag Changed the World Stories, Lessons and Reflections from the #LinkedInLocal Movement — Nicole Johnston

  • Consumer Behavior — Leon G. Schiffman

    Consumer Behavior — Leon G. Schiffman