Getting Past No Negotiating in Difficult Situations

Getting Past No Negotiating in Difficult Situations by William Ury, published by Random House Publishing Group in January 1993, is a revised edition comprising 208 pages. This book addresses the complexities of negotiation, particularly in challenging situations where the other party is resistant. Ury, associated with Harvard Law School’s Program on Negotiation, provides readers with strategies to effectively navigate difficult conversations and interactions.
In this edition, readers will discover techniques for maintaining control during high-pressure negotiations, managing hostility, and uncovering the true desires of the opposing party. Ury emphasizes the importance of countering manipulative tactics and utilizing power to foster constructive dialogue. The book serves as a practical guide for those seeking to enhance their negotiation skills in various contexts, including business and personal growth, making it a valuable resource for anyone facing tough negotiations.
Official synopsis Publisher
“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies
“Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter
WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:
• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides’ needs
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
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