Choosing 360: A Guide to Evaluating Multi-Rater Feedback Instruments for Management Development

Choosing 360: A Guide to Evaluating Multi-Rater Feedback Instruments for Management Development by Ellen Van Velsor, published by the Center for Creative Leadership in June 1997, offers a concise exploration of the role of feedback in enhancing managerial effectiveness. This 60-page guide addresses the challenges organizations face in selecting appropriate 360-degree feedback instruments, which gather insights from various perspectives, including bosses, peers, and subordinates. The book emphasizes the importance of feedback in fostering self-awareness and confidence among managers.
Readers will find a structured approach to evaluating multiple-feedback instruments tailored for management development. The guide outlines a step-by-step process that covers essential topics such as instrument development, validity and reliability, feedback display, scoring strategies, and cost considerations. By focusing on organizational effectiveness and the psychology of feedback, this book serves as a practical resource for those involved in management development and seeking to implement effective feedback mechanisms.
Official synopsis Publisher
Feedback is a rare commodity in organizational life, but it is key to managerial effectiveness. One increasingly popular vehicle for getting feedback from one’s boss, peers, and subordinates is the multiple-perspective, or 360-degree, feedback instrument. Use of such an instrument can enhance self-confidence by highlighting individual strengths and can facilitate greater self-awareness by pointing out areas in need of further development. Because of the availability of so many feedback instruments, finding the best instruments for an organization’s needs is difficult. This book presents a step-by-step process that shows how to evaluate multiple-feedback instruments intended for management development. The steps take you through such issues as instrument development, validity and reliability, feedback display, scoring strategies, and cost.
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