Empowering People
Empowering People by Jane Smith, published by Kogan Page in 2000, is a 2nd edition book that spans 121 pages. This work addresses the importance of empowerment within the modern business environment, emphasizing how organizations can enhance customer relations, service delivery, and productivity through effective staff empowerment strategies.
Readers will discover various techniques designed to help them create their own action plans for empowering individuals in the workplace. The book focuses on key aspects of business and economics, human resources, and workplace culture, providing insights into how empowerment can lead to continuous innovation and a competitive edge. This edition serves as a practical guide for those looking to implement meaningful changes in their organizational practices.
Official synopsis Publisher
Empowering is a vital element of the modern business environment. Getting closer to the customer, improving service delivery, continuous innovation, increased productivity, gaining a competitive edge – none of these things are possible unless organizations find new ways to empower their staff. By using the techniques described in Empowering People, readers will be equipped to adopt their own action plan for empowering people.
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