100 Methods for Total Quality Management
100 Methods for Total Quality Management by Gopal K Kanji, published by SAGE on March 5, 1996, is a comprehensive guide that serves as a reference for the most commonly adopted methods in total quality management. This edition spans 237 pages and is presented in English. The book offers insights into various techniques, from force field analysis to the Deming Wheel, aimed at enhancing problem-solving and evaluation within management processes.
Readers will find a structured overview of 100 methods, each accompanied by descriptions of their purpose, application, and benefits, along with practical examples. The content emphasizes a broad interpretation of total quality management, making it relevant for those interested in both qualitative and quantitative tools. This resource is designed to assist individuals in effectively implementing TQM principles in their organizations.
Official synopsis Publisher
From force field analysis to `zero defects’, from `brainstorming’ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.
Central to the book is a broad interpretation of TQM – the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application – `how to use’ – and benefits, with examples. A classification o
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