12 The Elements of Great Managing
12 The Elements of Great Managing by Rodd Wagner, published by Simon and Schuster in November 2006, offers insights based on the largest worldwide study of employee engagement. This edition, comprising 237 pages, presents essential elements that motivate employees, illustrated through the experiences of twelve successful managers who have effectively utilized these principles in various challenging environments.
Readers will find a comprehensive exploration of how employee engagement can transform workplaces, as the book details real-world applications in settings such as call centers, hotels, and hospitals. Drawing on over a decade of research and 10 million interviews across 114 countries, this work integrates findings from diverse fields including neuroscience and psychology. 12 serves as a valuable resource for both managers and employees, providing a framework for fostering a motivated and engaged workforce.
Official synopsis Publisher
Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions.
More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules.
12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics.
Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.
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