When Talking Makes Things Worse! Resolving Problems when Communication Fails

When Talking Makes Things Worse! Resolving Problems when Communication Fails by David Stiebel is published by Whitehall & Nolton in 1997 and spans 275 pages. This book introduces a four-step method known as strategic communication, aimed at addressing and resolving communication problems effectively.

Readers will find practical insights into improving their communication skills and overcoming barriers that hinder effective dialogue. The book focuses on the importance of strategic communication in various contexts, including business and personal growth, and offers tools for enhancing understanding in challenging situations. With its emphasis on management and communication studies, this edition serves as a resource for those looking to develop their interpersonal skills and navigate complex conversations.