Publishers: Pitman Publishing
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Twenty-Five Tips for Excellent Customer Service An Action Plan for Service Success — Ian Linton
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New Course in Pitman’s Shorthand: Key — Unknown
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Tough Telephoning Mastering Business on the Telephone — David Lozell Martin
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Structural Mechanics — W Morgan and D T Williams
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An Introduction to Fashion Illustration — Madeleine Ginsburg
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Nursing and Health Clinical Skills Survival Guide — Ann Richards (Senior lecturer)
