Managing Web Service Quality Measuring Outcomes and Effectiveness
Managing Web Service Quality Measuring Outcomes and Effectiveness by Khaled M. Khan, published by Information Science Reference in 2009, is a comprehensive resource that addresses the critical need for quality measurement in the realm of web services. Spanning 394 pages, this book delves into the significance of web services in information technology, particularly as they relate to e-commerce and digital government, highlighting the tools and methods necessary for achieving quality outcomes.
Readers will find an authoritative exploration of both technical and managerial aspects of web service quality, including quality requirements, security issues, and development methods. This edition presents advanced research aimed at academicians, researchers, and practitioners, making it a valuable addition to the fields of business, economics, and management information systems. The book’s focus on quality assurance and testing, alongside its insights into web design and APIs, provides a thorough understanding of the complexities involved in managing web service quality.
Official synopsis Publisher
Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field.
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