Managing and Resolving Workplace Conflict
Managing and Resolving Workplace Conflict by David Lewin, published by Emerald Group Publishing Limited on July 26, 2016, is a comprehensive exploration of contemporary methods for addressing workplace disputes. This 280-page volume examines the shift towards alternative dispute resolution (ADR) practices, including mediation and arbitration, as organizations seek to move away from traditional litigation. The book features contributions from leading scholars and emerging voices in the field, providing a blend of theoretical insights and empirical research.
Readers will find a detailed analysis of the innovative strategies that employers, often in collaboration with unions, are implementing to create effective conflict management systems. The chapters delve into the complexities of workplace conflict, offering original research that highlights both the theoretical frameworks and practical applications of ADR. This edition serves as a valuable resource for those interested in business and economics, particularly in the realms of industrial management and labor relations.
Official synopsis Publisher
In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called “alternative dispute resolution” (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called “conflict management systems,” a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world’s leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.
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