Leisure Programming: A Service-Centered and Benefits Approach

Leisure Programming: A Service-Centered and Benefits Approach by Christopher R Edginton is a comprehensive text published by McGraw-Hill Humanities/Social Sciences/Languages on October 3, 2003. This edition spans 576 pages and is presented in English, offering an in-depth exploration of leisure programming across three levels: direct service delivery, program planning, and program management.

Readers will find a focus on customer service and benefits within leisure experiences, including the assessment of customer needs and the evaluation of program impact. The book addresses the promotion of positive interactions between customers and leaders, as well as the analysis and implementation of policies and staff supervision. This resource is particularly relevant for those interested in recreation leadership and aims to provide practical insights into effective leisure programming.