Jordan Marsh New England’s Largest Store

“Jordan Marsh New England’s Largest Store” by Anthony M. Sammarco, published by Arcadia Publishing in November 2017, explores the rich history of one of Boston’s most iconic department stores. Spanning 194 pages, this book details the evolution of Jordan Marsh, which began in 1851 on Milk Street, transitioning through various locations and innovations in retailing. The narrative highlights the store’s pioneering approach to department shopping, emphasizing personal service and community engagement.
Readers will discover how Jordan Marsh became a significant player in the retail landscape of New England, particularly in Massachusetts, by the 1970s. The book delves into the store’s unique offerings, such as art exhibitions and musical performances, which contributed to its status as a regional icon. With a focus on business and corporate history, Sammarco’s work provides insights into the retailing industry and the cultural impact of this historic establishment in the United States.
Official synopsis Publisher
Jordan Marsh opened its first store in 1851 on Milk Street in Boston selling assorted dry goods. Following the Civil War, the store moved to Winthrop Square and later to Washington Street between Summer and Avon Streets. The new five-story building, designed by Winslow & Wetherell, unveiled the novel concept of department shopping under one roof. It attracted shoppers by offering personal service with the adage that the customer is always right, easy credit, art exhibitions and musical performances. By the 1970s, it had become a regional New England icon and the largest department store chain in the nation. Author and historian Anthony Sammarco reveals the fascinating history of Boston’s beloved Jordan Marsh.
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