Dissent in Organizations
“Dissent in Organizations” by Jeffrey W. Kassing, published by Polity on July 12, 2011, offers a thorough exploration of the dynamics of organizational dissent. This 226-page work examines how employees express disagreement with workplace policies and practices, highlighting the varied responses from organizations. Through case studies, first-person accounts, and scholarly findings, the book presents a balanced view that integrates both theoretical frameworks and practical applications.
Readers will discover insights into the relationship between dissent and concepts such as conflict and voice, as well as the ethical implications of dissent in the workplace. The book provides recommendations for both employees and managers on effectively navigating dissent, including strategies for expression and solicitation. With a focus on the challenges and benefits of dissenting in organizational settings, this edition serves as a valuable resource for students, scholars, and practitioners interested in business communication and interpersonal relations.
Official synopsis Publisher
Employees often disagree with workplace policies and practices, leaving few workplaces unaffected by organizational dissent. While disagreement persists in most contemporary organizations, how employees express dissent at work and how their respective organizations respond to it vary widely.
Through the use of case studies, first-person accounts, current examples, conceptual models, and scholarly findings this work offers a comprehensive treatment of organizational dissent. Readers will find a sensible balance between theoretical considerations and practical applications.
Theoretical considerations include:
- how dissent fits within classical and contemporary organizational communication approaches
- dissent’s relationship to, yet distinctiveness from, related organizational concepts like conflict, resistance, and voice
- explanations for why employees express dissent and how they make sense of it
- the relationship between organizational dissent and ethics
Practical applications encompass:
- recommendations for employees expressing dissent and managers responding to it
- consideration of the range of events that trigger dissent
- strategies employees use to express dissent and tools organizations can apply to solicit it effectively
- the unique challenges and benefits associated with expressing dissent to management
The book’s specific focus and engaged voice provide students, scholars, and practitioners with a deeper understanding of dissent as an important aspect of workplace communication.
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