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What to read after Managing Expectations by Naomi Karten: 22 titles sharing themes of CONSUMER SATISFACTION and SOFTWARE ENGINEERING, chosen for mood and literary overlap.
Read-alikes chosen for how well they continue the mood, themes, and voice of Managing Expectations.
The 22 books on this list are tied together by themes of CONSUMER SATISFACTION, SOFTWARE ENGINEERING — the same threads that run through Managing Expectations by Naomi Karten. Among the authors featured: Britton, Carol, Frederick Brooks Jr., Lenk, John, Rick Kash, and others.