Authors: Stanley A. Brown

  • Customer Relationship Management A Strategic Imperative in the World of e-Business — Stanley A. Brown

    Customer Relationship Management A Strategic Imperative in the World of e-Business — Stanley A. Brown

  • Strategic Customer Care An Evolutionary Approach to Increasing Customer Value and Profitability — Stanley A. Brown

    Strategic Customer Care An Evolutionary Approach to Increasing Customer Value and Profitability — Stanley A. Brown