Patient-centered Strategy A Learning System for Better Care
Patient-Centered Strategy: A Learning System for Better Care by Jeff Hunter, published by Catalysis in 2018, offers a comprehensive approach to strategic thinking in the healthcare industry. This 168-page book addresses the challenges faced by hospital CEOs and senior leaders amid significant industry changes and competition. Hunter, a seasoned healthcare strategic planner, presents a system that emphasizes understanding patient needs and fosters collaboration between senior leaders and frontline caregivers in the strategy formulation process.
Readers will find practical techniques for identifying strategic issues and formulating effective solutions. The book outlines methods for testing solutions quickly and deploying results throughout organizations to achieve sustained transformation. It also explores how to move beyond outdated strategic planning models, discover unmet needs, and create meaningful value for customers. By integrating scientific problem-solving and visual management, Patient-Centered Strategy aims to enhance strategic deployment and facilitate large-scale transformation within healthcare settings.
Official synopsis Publisher
At a time of unprecedented healthcare industry turmoil and growing inroads by competitors from CVS to Amazon, hospital CEOs and senior leaders need an innovative, comprehensive approach to strategic thinking.
In Patient-Centered Strategy, Jeff Hunter, a leading healthcare strategic planner for more than 40 years, describes a powerful new system for strategy formulation one that derives value from an in depth understanding of patients needs, and unites senior leaders with frontline caregivers in the creative process.
He helps you identify your current strategic issues, formulate solutions, and then determine What must be true to solve problems and explore opportunities. Patient-Centered Strategy describes proven techniques on how to test your solutions quickly and then deploy the results effectively throughout your entire organization for sustained transformation.
Jeff shows senior executives: How to shed outdated mental models of strategic planning that inhibit creative thinking and behavior
How to discover unmet needs, then create unique and meaningful value for customers
How to connect with frontline caregivers in the discovery and creative process
How to put real strategy back into strategy deployment
How to make meaningful choices to reduce institutional overburden
How to use scientific problem-solving to create solutions
How to conduct small scale experiments that lead to large-scale transformation
How to model the learning process to create more value faster
How to use visual management and leader standard work to stay aligned and focused
Patient-Centered Strategy is also a powerful story of personal change, tracing Jeff s journey from a conventional planner to an innovative practitioner on the cutting edge of 21st century strategic thinking.
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