Managing Local Government Services A Practical Guide
Managing Local Government Services A Practical Guide by Carl W. Stenberg is a comprehensive text published by ICMA Press in 2007. This third edition spans 459 pages and is presented in English, offering an updated perspective on local government services relevant to municipalities of all sizes. The book addresses contemporary demographic, economic, technological, and cultural trends that influence service delivery management.
Readers will find detailed discussions on the transition from “government” to “governance,” alternative service delivery methods, and community development. Each chapter outlines the responsibilities of managers in various service areas, providing effective policies, practices, and procedures. Additionally, short case examples illustrate the goals, challenges, and solutions faced by local government managers, making this guide a practical resource for those involved in public affairs and administration.
Official synopsis Publisher
Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.
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