Conflict Management and Leadership Development Using Mediation

“Conflict Management and Leadership Development Using Mediation” by Nance T. Algert, published by Emerald Publishing Limited on January 12, 2021, is a focused exploration of conflict management within leadership development. This 118-page workbook addresses the often-overlooked role of mediation as a productive intervention method in managing conflicts, particularly in higher education settings. It highlights the frequency of conflicts faced by adults and the significant time leaders spend on conflict management, providing a practical framework for enhancing leadership capacity and organizational development.

Readers will find a range of conflict management strategies, models, and processes designed to assist college and university personnel in recognizing and addressing conflicts effectively. The book emphasizes the importance of building skill sets that enhance communication and facilitate conflict resolution. By integrating concepts from business communication and leadership, this edition serves as a valuable resource for those looking to improve their conflict management abilities in educational environments.