Effective Communication Skills The Foundations for Change
Effective Communication Skills: The Foundations for Change by John Nielsen, published by Xlibris Corporation LLC in May 2008, is a practical workbook designed to enhance communication abilities. Spanning 180 pages, this edition provides readers with strategies for navigating difficult conversations, whether with colleagues, family members, or clients. The book emphasizes the importance of effective communication in both personal and professional relationships, aiming to help individuals connect and disconnect more effectively.
Readers will find a structured approach to developing assertive communication skills through a series of chapters that guide them step by step. Each chapter offers practical tools for analyzing challenging situations and includes exercises to practice these skills. Topics covered include establishing rapport, facilitating change, reducing stress, and resolving conflicts. This workbook serves as a resource for those looking to improve their communication techniques and foster collaboration, ultimately enhancing their relationships and professional interactions.
Official synopsis Publisher
Weather we are dealing with a disagreeable person, spouse, child, team member or difficult client or simply saying “NO” we attempt or avoid difficult conversations every day.
Learn a strategic and purposeful way to communicate with others that will influence your relationships forever. Our interest is in helping you learn to connect and disconnect more effectively and collaboratively. How much are potential difficult situations costing you in time, energy, stress and profit? How important is resolving those difficult situations to your career and to your important relationships as a leader?
Each chapter in this workbook is designed to layout a step by step process in learning and applying basic assertive communication skills. You’ll gain practical tools for analyzing situations and you will practice and be coached through out the eight chapters in this workbook. Learn how to:
– Establish immediate rapport
– Initiate change
– Facilitate change
– Reduce stress
– Rebuild trust
– Diagnose and resolve internal conflict
– Deal with conflict effectively and efficiently
– Handle difficult situations
– Build a collaboration model
– Reduce misunderstandings and miscommunications
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