The Universal Connection Store

The staff here are quite unpleasant. It's a lovely store but they won't give me 30 seconds alone to enjoy perusing. They are constantly pestering me and other customers. They have the LOUDEST voices and won't take a hint when I tell them the first several times I'm fine, I don't need their help. I always come by hoping to relax and enjoy myself but they always ruin it, such a shame. Plus they insist on watching me as if I'm got to steal something. They ruin the energy of the store with their desperation to make a sale and lack of awareness.

Really great shop. Lots of great crystals, very easy, organized and beautifully setup. A few cases of jewelry. A whole room dedicated to tarot cards and books. They also offer great services too, like aura readings, card readings; sound bath and other healing modalities. I didn’t have enough time to see it all, but did find something I liked and will be back!

I was connected to The Universal Connection Store at a time when I set the intention to incorporate more of the spiritual dimension into my everyday life. The store offers a wide range of products and services that make it feel like a one-stop shop. Matt and Tracee are very knowledgeable, and I felt I was in good hands whenever I had a question or needed assistance. They were incredibly helpful throughout my experience.

I was referred to this store by one of my friend/coworker so I went in this afternoon with my youngest daughter to pick out a necklace and a bracelet but came out with more than what I wanted to purchase. Staff were very helpful.

I was PLEASANTLY surprised by the EXTRAORDINARY customer service that was given to my BFF and myself. Let me explain…a few weeks ago my BFF placed an order online to be mailed to him. In that order he had ordered a few items for me, that I would pick up from him when I next saw him. His order arrived on a Friday, and I was set to visit that evening.nWell, we were both saddened to see that the order had been mailed incomplete. My BFF reached out to the store and spoke to Matt.nMatt was so apologetic and embarrassed but extremely kind andnwilling to correct this wrong.nAND HE DID!! Matt went ahead and mailed me directly the items that were ordered for me. And he also mailed my BFF his missing items. He even went the extra mile and called my BFF to let him know the orders were on their way.nOn Monday, we both received our orders. To our surprise—-Matt had added a Rose Quartz Crystal and an extra sage to each bag. Wow!!!! We honestly were expecting just what we had ordered, no problem. We are all human and can make mistakes. But to see Matt go ABOVE & BEYOND for our small orders was AMAZING!nGracias! Both my BFF and I are customers since we happen to come across this cute and quaint store a few years back. Now, we are LOYAL RETURNING CUSTOMERS!nThank you for showing us so much love, respect and consideration Matt. We appreciate you and your wonderful store.❤️