Guide to Conflict

“Guide to Conflict” by Timothy E. Ursiny, published by Sourcebooks, Incorporated in 2007, is a concise resource designed to help individuals navigate challenging interpersonal situations in professional settings. This edition spans 121 pages and is presented in English, offering practical insights for addressing conflicts that may arise between coworkers, clients, and colleagues.
Readers will find that this guide focuses on equipping managers and employees with the skills necessary to handle conflict effectively. It addresses various scenarios that can occur in the workplace, emphasizing the importance of professional and effective communication. The book serves as a valuable tool for those looking to enhance their leadership and interpersonal relations skills within the realms of business and management.
Official synopsis Publisher
No one likes dealing with conflict. But to be a top performer, one must know how to address these situations professionally and effectively.
The Top Performer’s Guide to Conflict examines the difficult situations that can arise between coworkers, clients, customers and colleagues. This short, effective guide is perfect for managers to give to employees facing this tough issue.
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