Intercultural Business Communication

Intercultural Business Communication by Lillian H. Chaney, published by Pearson in 2014, is a comprehensive resource designed for courses in intercultural business communication. This sixth edition spans 306 pages and is presented in English, offering practical insights into the nuances of business communication across various cultures. The book addresses the importance of understanding cultural differences in the context of globalization, equipping current and future managers with essential skills for effective communication in international settings.
Readers will find practical guidelines on conducting negotiations, writing business letters tailored to different societies, and understanding the general “dos” and “don’ts” of international business etiquette. The content emphasizes key topics such as business communication and organizational behavior, making it a valuable tool for anyone looking to navigate the complexities of intercultural interactions in the business world.
Official synopsis Publisher
For courses in Intercultural Business Communication.
Prepare future managers to face the differences in business communication across cultures.
With the globalization of the world economy, it is imperative for current and future managers to be sensitive to the differences they will encounter in intercultural communication. To help make students aware of these differences, Intercultural Business Communication contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general “dos” and “don’ts” in international business.
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