Total Quality Management

Total Quality Management by John S. Oakland, published by Butterworths & Company Publishers in 1989, is a reprint edition consisting of 316 pages. This book provides a comprehensive overview of the principles and practices of total quality management, focusing on key aspects such as commitment and policy, organization for quality, design for quality, and capability for quality.

Readers will find a structured approach to understanding how quality can be integrated into various business processes. The text delves into essential topics within the realms of business and economics, particularly emphasizing quality control and production and operations management. This edition serves as a resource for those interested in enhancing their understanding of quality management systems and their implementation in organizational settings.