Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview

Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview by Douglas W. Maynard, published by Wiley-Interscience on November 5, 2001, offers an interdisciplinary exploration of the dynamics between interviewers and respondents in standardized research interviews. This 544-page volume presents both theoretical and empirical inquiries, showcasing a variety of perspectives from conversation analysts, ethnomethodologists, and survey methodologists to provide a comprehensive understanding of interaction in the standardized survey interview.
Readers will find a detailed examination of the conversational architecture of interviewing, bridging survey methodology with the study of interaction and tacit practices. The book is organized into four subject groups, covering theoretical orientations, survey recruitment, interaction during substantive interviews, and the quality of survey data. Topics include interactions in telephone surveys, the recruitment of respondents, and the impact of technology on interaction, making it a valuable resource for survey methodologists, linguists, and researchers, as well as a suitable coursebook for postgraduate studies in survey interviewing.
Official synopsis Publisher
An interdisciplinary look at interaction in the standardized surveyinterview
This volume presents a theoretical and empirical inquiry into theinteraction between interviewers and respondents in standardizedresearch interviews. The editors include a range of articles thatshowcase the perspectives of conversation analysts,ethnomethodologists, and survey methodologists, to gain a morecomplete picture of interaction in the standardized surveyinterview than was previously available.
This book is the first to focus solely on the interactionalsubstrate or conversational architecture of interviewing. It offersa range of insights into standardized interviewing as interactionand forms a bridge between survey methodology and the study ofinteraction and tacit practices. The articles are arranged intofour subject groups: theoretical orientations, survey recruitment,interaction during the substantive interview, and interaction andsurvey data quality. Articles include:
* Interactions in telephone surveys
* Recruitment of respondents
* Respondent laughter
* Interaction coding
* Impact of technology on interaction
* Occasions for interviewer intervention
Standardization and Tacit Knowledge serves as a one-of-a-kindreference for survey methodologists, linguists, and researchers andalso as a postgraduate coursebook in survey interviewing.
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