Reward Systems Does Yours Measure Up?
Reward Systems: Does Yours Measure Up? by Steven Kerr, published by Harvard Business School Press in 2009, is an illustrated guide that addresses a significant challenge in management: motivating low-performing employees. This 136-page book explores how ineffective reward systems can lead to poor attitudes and performance, often placing the blame on the workforce rather than the underlying structures in place. Kerr outlines essential steps for creating an effective reward system that aligns employee performance with organizational goals.
In this edition, readers will find practical advice on clarifying performance expectations, developing a performance-measurement system, and designing rewards that motivate employees while fulfilling their needs. The book emphasizes that enhancing employee performance does not necessarily require increasing headcount or investing in new technology; instead, it focuses on the importance of a well-structured reward system. With insights rooted in business and management principles, this work serves as a resource for those looking to improve workplace dynamics and drive better results.
Official synopsis Publisher
It’s one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It’s easy to point the finger of blame at them. But in most companies, it’s the reward system, not the workforce, that’s causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy.
In Reward Systems: Does Yours Deliver? Steve Kerr describes the steps you must take to create an effective reward system:
– Clarify what you mean by “performance” — in ways that help employees understand how they can support what you’re trying to accomplish
– Devise an effective performance-measurement system that distinguishes between metrics used for control and those used for employees’ development
– Design a reward system that motivates people to do what you want them to do while also meeting their needs
To get the most from employees, you don’t need to add headcount, upgrade your IT capabilities, or hire consultants. You do need to develop the right reward system. This book shows you how.
From our new Memo to the CEO series — solutions-focused advice from today’s leading practitioners.
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