Building Professional Services The Sirens’ Song

Building Professional Services The Sirens’ Song by Thomas E. Lah, published by Prentice Hall PTR in 2002, is a comprehensive guide aimed at companies that sell software products and are contemplating a shift towards consulting services. This edition spans 360 pages and is presented in English. The book provides insights into defining mission, objectives, guiding principles, and the target business model for professional services units.

Readers will find a detailed exploration of the roles played by various departments, including sales, service delivery, product engineering, and marketing, in the context of expanding into consulting. The content focuses on strategic planning and management information systems, making it relevant for those interested in business and economics as well as information technology. This edition serves as a resource for organizations looking to navigate the complexities of integrating consulting services into their existing business frameworks.