Management Communication, Second Edition
Management Communication, Second Edition by James S. O’Rourke, published by Pearson College Div in 2003, is a comprehensive resource that focuses on enhancing business and organizational communication. This edition spans 400 pages and is presented in English, utilizing real case studies to illustrate the principles discussed throughout the text. The book emphasizes the importance of integrated communication processes in contemporary businesses and prepares readers to effectively apply the techniques outlined for workplace benefits.
Readers will find a thorough exploration of various aspects of communication, including communication ethics, listening and feedback, and nonverbal communication. The book also addresses intercultural and international communication, conflict management, and performance in business meetings, along with strategies for dealing with the media. This edition serves as a valuable tool for executives, managers, and leaders seeking to improve their communication skills in a rapidly evolving business environment.
Official synopsis Publisher
Using real case studies to emphasize the principles introduced in the book, Management Communication is an exciting and useful approach to better business and organizational communication. It discusses the fact that all communication processes in successful businesses of this new century will be fully integrated, and prepares interested readers to understand and use the techniques described for their benefit in the workplace. Taking a strategic attitude, this book comprehensively explains communication in transition, communication ethics, listening and feedback, nonverbal communication, intercultural and international communication, managing conflict, performance in business meetings, and dealing with the media. A powerful tool for readers employed in fields where successful communication skills are necessary, including executives, managers, and others in leadership positions.
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